Although being a significant smartphone producer firm, OnePlus has didn’t resolve its points for its prospects. Apparently, prospects have been submitting the complaints as they’re unable to ship any photographs by way of WhatsApp on their OnePlus units. An enormous variety of technical concern complaints pressured us to query the corporate’s potential to handle the issue.
It looks as if OnePlus 7T and 7T pro have been affected by this drawback. A number of the OnePlus 6 and 6T customers have additionally addressed the identical concern on their units. WhatsApp absolutely has some technical points sometimes. Nonetheless, the app is operating easily on the opposite units. We imagine that the issue will need to have been coming from OnePlus’s finish. Because of this, the problems have largely affected the OnePlus 7 and OnePlus 6 collection in the meanwhile.
Main points which should be fastened
After an in depth inspection, we’ve got discovered a number of points addressed within the complaints submitted on the official OnePlus web site. The very first concern that we got here throughout is that WhatsApp will not be sending or importing any form of pictures on a number of OnePlus devices.
Apparently, customers are discovering it a lot troublesome to ship pictures utilizing WhatsApp gallery on their telephones. Whereas attempting to take action, the gadget both stops responding or the app fully freezes till it restarts. Typically, it exhibits importing however by no means will get uploaded and the loading image retains displaying on the preview display screen.
One of many customers complained that their OnePlus gallery will not be working whereas different galleries are promptly doing their job. A number of the OnePlus 6 collection customers additionally complained that they’re unable to ship any form of photographs utilizing WhatsApp or Gmail for some time. It’s to be saved in thoughts that a lot of the OnePlus 6 customers had been utilizing Oxygen 10.3.zero OS construct at the moment. Subsequently, we conclude that there will need to have been a giant concern on the construct ensuing on this main drawback.
Even when some customers try to put up one thing on Instagram from the gallery, its not working. Typically reboot or restart fixes it briefly however more often than not it doesn’t work. One OnePlus 7 Professional person stated that he may ship downloaded photographs by way of WhatsApp nevertheless it doesn’t work each time he tries to ship any pictures taken by the cellphone.
Complaints are popping up all over the place when a OnePlus 7 person posted on Reddit addressing the difficulty. In response to him, whereas attempting to ship one thing by way of WhatsApp his gallery was displaying empty and after restarting he had the identical drawback. However then, even his file supervisor was displaying that he didn’t have something on his gadget.
Why it’s occurring?
There appears a bug concern within the OS builds that customers have been utilizing. WhatsApp doesn’t appear to have any points right here in any other case it will not have been working correctly on the opposite smartphones, whereas solely OnePlus units appear to have this drawback. The latest version of OxygenOS certainly has some issues that are making OnePlus customers’ lives troublesome.
OnePlus has introduced forth a variety of fixes with its newest software program improve. Nonetheless, it doesn’t appear to be working because the WhatsApp photograph sending concern continues to annoy the customers.
We hope that OnePlus will quickly have some resolution to the issue and can provide you with a repair. In the meantime, OnePlus is arising with its Open Beta 8 replace for the OnePlus 7 & 7 Professional units. We nonetheless have to attend to see if it will probably assist the customers to considerably clear up the difficulty or not.